Privacy Policy website privacy policy privacy statement privacy policies

Privacy Policy Effective Date: October 24 Willowbank House ("we," "us," or "our") is committed to protecting your privacy.

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This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, payment information, and other details necessary to process bookings or communicate with you.

Usage Data: Information on how you access and interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

Booking Information: Details about your activities, tours, or other services you book through Willowbank House.

Cookies and Tracking Technologies: We may use cookies, beacons, and similar technologies to track your activity and enhance your experience.

2. How We Use Your Information

We use the information we collect to:

Process and manage bookings.

Improve our website and services.

Communicate with you regarding bookings, inquiries, or promotional offers.

Comply with legal obligations.

Prevent fraud and enhance security.

3. How We Share Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist in processing payments, managing bookings, or providing customer support.

Legal Obligations: Government authorities or law enforcement agencies when required by law.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission or storage is 100% secure.

We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

Access, correct, or delete your personal information.

Opt-out of marketing communications.

Restrict or object to our use of your data under certain circumstances.

To exercise your rights, please contact us

6. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can manage cookie preferences in your browser settings. However, disabling cookies may affect the functionality of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.

Please review the privacy policies of any third-party sites you visit.

9. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date